Our Fulfilment Centre Information
All orders are dispatched from our fulfilment centre:
Holos Skincare
205 North Court Street
Marion, IL 62959
Our Shipping Costs
$5 shipping for all orders in USA.
Free shipping for orders over $70.
Delivery Time
Ground shipping: 3-5 working days.
Should Holos be delayed or prevented from carrying out its obligations under the contract, by an Act of God, riot, strike, lockouts, trade disputes, fire, flood, labour disputes, political issues or any circumstances whatsoever outside of Holos’s control, then we shall not be liable to customers for any loss or damage whether direct or indirect that may thereby be suffered by customers.
Damaged Goods
All goods will leave our manufacturing base in excellent condition. However if during transit, damage occurs, please contact us within 48 hours and send photos of the damage to advice@holosskincare.com.
Upon proof of damage, we will send replacement goods. We can only replace damaged goods with the same product and not a different product to the one damaged.
Returns
If you receive goods that are in excellent condition but for some you no longer want the goods, please return within 10 days. Goods must be in original packaging, be unused and undamaged. Please state the reason for your return in your correspondence. Once we have received the goods, we will furnish you with a coupon number to use with your next order, or give you a refund.
Please send the unused goods to:
Holos Skincare
205 North Court Street
Marion, IL 62959
***Please note, the cost of shipping the original item can not be refunded.***